Demonstrating a computer problem to a support professional on call can be
quite tedious at times,right?? Here's a simple hack to do that :
You can use Problem Steps Recorder to automatically capture the steps you
take on a computer, PSR creates a screenshot of each action, describes
each action in plain English, notes the exact date and time the action took
place, and even allows the recorder to add comments at any time during the
recording.
a. Press Windows + R (i.e Run) and type psr and press Enter.
b. This opens the Problem Step Recorder where you can start and stop
recording.
Once you capture these steps, you can save them to a file that can be used
by a support professional or someone else helping you with a computer
problem.
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